Verify your profile

Verification helps people trust that you're really you, and it helps you trust the people you meet. It's free, optional, and takes just a few minutes. Kilig offers two kinds of verification, and you can do one or both.

The two badges

What the badges don't mean: a Photo-verified badge confirms someone matches their photos, not their legal identity. Neither badge means we've checked someone's background. Kilig does not run criminal background checks, so always follow our Safety Tips.

Get photo-verified

Before you start, make sure at least one of your profile photos clearly shows your face.

1. Go to Settings → Verification (/app/settings/verification). On mobile, tap the Profile tab, then the gear icon, then Verification.
2. Tap Photo verification, then Get started.
3. Read how we use your selfie and give your consent to continue.
4. Allow camera access if your device asks.
5. We'll show you a random pose, like touching your ear or holding up two fingers. Copy it and take the selfie live. Uploaded photos can't be used.
6. Tap Submit.

We automatically compare your selfie to your profile photos. Most results come back within a few minutes. If the automated check isn't sure, a trained member of our team will review it, usually within 24 hours. When you pass, the Photo-verified badge appears on your profile.

Tips for a smooth check

• Find good, even lighting and face the camera directly.
• Remove sunglasses, hats, or anything covering your face.
• Match the pose as closely as you can.
• Make sure your profile photos are recent and show you clearly.

Get ID-verified

ID verification is handled by a trusted third-party identity verification provider.

1. Go to Settings → Verification and tap ID verification.
2. Tap Get started and review how the check works.
3. Choose your country and the type of ID you have, such as a passport, driver's license, or national ID card.
4. Follow the prompts to photograph your ID. Make sure all four corners are visible and there's no glare.
5. Take a short selfie so the provider can confirm you match your ID.
6. Tap Submit.

Most checks finish within a few minutes. When you pass, the ID-verified badge appears on your profile.

Your ID stays private. The provider tells us whether the check passed and confirms your date of birth. We don't receive or store a copy of your ID, and your legal name is never shown on your profile.

How we protect your verification data

• We ask for your consent before photo verification, because it uses facial comparison technology.
• We use your selfie only to verify you and keep Kilig safe. We never use it for advertising or share it with other members.
• We delete your verification selfie and the facial data created from it within 30 days after the check is complete, unless it's needed for an open safety investigation.

Learn more in our Privacy Policy.

If you didn't pass

• Photo verification: check the tips above and try again. If your profile photos are old or unclear, update them first. If you're still having trouble, contact us from Settings → Help → Contact support.
• ID verification: make sure your ID is valid, not expired, and that the photos are sharp and glare-free. You can try again a few times.

Keeping your badge

If you replace most of your profile photos, we may ask you to verify again so your badge stays accurate. Your badge will be paused until you do.

Related articles

• Photo guidelines
• Safety Tips
• Recognizing scams