Questa pagina non è ancora disponibile in Italiano, quindi viene mostrata in inglese.
Il tuo account
Delete your account
How to delete your Kilig account, how the 14-day grace period works, how to restore your account, and what we erase or keep.
Ultimo aggiornamento: November 8, 2026
Whether you've met someone special or just need a break, you can delete your Kilig account at any time. We hope you'll come back someday, but if not, we'll make leaving simple.
Need a break instead?
If you just want some time away, you don't have to delete anything. You can snooze your profile for 1, 3, 7, or 30 days. You'll be hidden from discovery, and you'll keep your matches, conversations, and settings. See Privacy controls.
Before you delete
- Cancel any app store subscription. If you subscribed through the Apple App Store or Google Play, deleting your account does not cancel it. Cancel it first in your device settings. Subscriptions bought on the web are canceled automatically when you delete your account. See Manage or cancel your subscription.
- Download your data if you'd like a copy of your photos, profile, and messages. See Download your data.
- Use up or let go of any credits. Unused boosts and super likes are forfeited when your account is deleted, and they can't be refunded or transferred.
Delete your account
- Go to Settings → Account (/app/settings/account). On mobile, tap the Profile tab, then the gear icon, then Account.
- Scroll down and tap Delete account.
- If you'd like, tell us why you're leaving. It's optional, but it helps us improve.
- Confirm it's you with your password, a sign-in code, or your two-factor authentication code.
- Tap Delete my account.
Your profile is hidden from discovery right away, and your matches and conversations are removed. We'll send you an email confirming that your account is scheduled for deletion.
The 14-day grace period
Changed your mind? You have 14 days to restore your account.
To restore it, simply sign back in with the same method you used before. We'll ask you to confirm that you'd like to restore your account, and your profile, photos, matches, and conversations will come back as they were.
After 14 days, your account is permanently deleted and can't be recovered. If you want to use Kilig again after that, you'll need to create a new account.
What we erase and what we keep
| Erased after the grace period | Kept, as described in our Privacy Policy |
|---|---|
| Your profile, photos, videos, prompts, and interests | Financial and transaction records, as required by tax and accounting laws |
| Your matches, likes, and passes | Safety and moderation records, such as reports and enforcement decisions, to prevent banned members from returning |
| Your messages and voice messages | Limited identifiers (for example, a hashed email or phone number) linked to safety records |
| Your location, preferences, and settings | Conversations that have been reported, while they're needed for safety review |
| Your sign-in details and login history | Information we're legally required to keep |
Some copies may remain in our encrypted backups for a short time before they're overwritten on our regular backup cycle. Data we keep is used only for the purposes described in our Privacy Policy.
Frequently asked questions
Will my matches be notified? No. Your profile and conversations simply disappear from their Matches and Messages.
Can I delete my account if it's suspended or banned? Yes. Your profile and content will be deleted as usual, but we keep the safety records related to the decision.
I deleted the app. Is my account gone? No. Deleting the app from your phone doesn't delete your account or cancel your subscription. Follow the steps above instead.
Can I delete my account without signing in? For your security, you'll need to sign in first. If you can't, email privacy@kilig.zowebo.com from the email address on your account, and we'll help you verify your identity.